Vince and Megan DeAngelo run a niche commercial agency built around a handful of industries we know in depth. We have a full staff behind us — but we are the ones you talk to, before the account is written and long after.
Call 484-334-8662Customer service in this industry, and in general, seems to get worse each year. Most interactions have a corporate feel and there is no real relationship behind them — an automated attendant, a call center, a point of contact who changes every eight months.
That is the part we do differently. When you call, you get us. This is our business and we are not going anywhere, so you are not starting over with a new rep every renewal. Our clients tell us the straightforward approach is why they stay, and our retention rate is well over 90%.
We are also selective about who we approach. We do our research first, and we reach out when we are confident we can actually improve something. We do not just contact anyone hoping they will pick up the phone.
We are not a generalist agency. Depth in a small number of classes is what lets us go in front of underwriters with a real argument and come back with pricing other agencies cannot match.
General liability, workers compensation, inland marine, equipment, commercial auto, and umbrella. Certificates go out within an hour of when we receive the request.
Property, liquor liability, spoilage, and business income for full service, quick service, and taverns.
Garagekeepers, dealers coverage, and liability written for shops that take custody of customer vehicles.
Property, inventory, product liability, and commercial auto for storefronts, distributors, and warehouse operations.
Animal bailee, professional liability, and property for veterinary practices, groomers, boarding, daycare, and trainers.
A claim history or a tough class code should not cost you money for the next five years. Much of our book is exactly these accounts.
Our process is streamlined and we are easy to work with. Give us a call and you will speak with Vince or Megan directly.
320 Abington Drive, Ste. 6
Wyomissing, PA 19610